Services

MS4IT holistic services fulfils all customers’ requirements to guarantee a success Digital transformation Journey with the lowest Total Cost of Ownership (TCO).

Advisory

MS4IT advisory help customers devise a digital transformation strategy to unlock new business value through technology, to better serve their customers and stay ahead of competition.

Software Implementation

MS4IT professional services implements Software to meet the customer business requirements. We help our customer select the right Software to accelerate their business and simplify operations. We implement project management best practices to ensure successful software implementation within scope, time and budget.

Training

MS4IT commits to simplify the software user experience through delivering various types of trainings relevant to ALL user roles and responsibilities. The training offered by our professional instructors in the language of choice (Arabic/English) provides manuals for future reference.

Change management

The implementation of new transformational technology imposes several challenges hindering the transition. learning for. MS4IT supports its customer in tailoring an effective socio-technical change management strategy to proactively resolve all challenges to accelerate adoption to unlock new business values and secure faster return on investment (ROI).

Software Support & Maintenance

MS4IT completes its customer success strategy with continuous support and maintenance post Go-Live. Our support and maintenance teams are available to our customers via MS4IT’s call center, emails and MS4IT’s WhatsApp account.

MS4IT support and maintenance teams monitor the customer’s Solutions landscape for reactive support, and proactive maintenance including corrective maintenance (faults and errors), preventive maintenance (changes, upgrades, adaptations), perfective maintenance (new features), and adaptive maintenance (adapt to changes in operating system, cloud storage, hardware …etc.)

Data Center

MS4IT advises customers to decide on whether to host their solutions and data on-premises or on Cloud based on their requirements, business needs, laws and regulations. MS4IT collaborates with multiple hardware vendors including HP, Fujitsu, and Dell to build customer on-premises data center, and with multiple cloud hosting hyperscalers including AWS, Microsoft Azure, Google Cloud, and Cloud4C.

Networking

MS4IT network team architects and builds the customer enterprise network(s) needed to securely run their business internally and externally using the latest network technologies and products.

Mobile Application Development

MS4IT Mobile Dev team is capable to architect, design, and develop secured mobile applications for internal business use, and external with customers and suppliers and/or other 3^rd parties. MS4IT has expertise developing native iOS and Android and cross platform applications.

Web Development

MS4IT is currently recruiting a professional web development team capable of developing professional websites and business portals for customer’s internal and external use.

Cybersecurity

MS4IT professional cybersecurity team

Hardware

MS4IT provides Hardware consultancy to build the customer technological landscape needed to digitally run their operations.